Association of Professional Declutters & Organisers

Code of Ethics

While we are not currently members of these organisations, we choose to align our practice with their values.

I will keep confidential all client information, both business and personal, except in very exceptional and specific circumstances where I am obliged by law to disclose such information.
Irrespective of who instructs me or pays for my services, I will always maintain the confidentiality of my client i.e., the person with whom I am working and who is receiving the benefit of my services and professional help.
I will provide clear and honest information about my professional qualifications and expertise and will accurately represent those qualifications in any verbal and/or written communications and in any promotional materials.
I will only undertake work within the areas of my expertise, abilities and competence. If and when appropriate, I will invite clients to seek other forms of professional help.
I will communicate in advance all terms and conditions to clients, including fees, expenses, likely methods of working and cancellation policies.
I will disclose to clients information regarding existing or potential commercial gains for me personally from recommending specific goods or services.

I will behave towards other  APDO  members in a fair, equitable and professional manner at all times.
I will deal openly and respectfully with any area of conflict, and endeavour to reach agreement over any such areas responsibly and courteously.
I will respect the intellectual property rights (themes and content) of others and will not use proprietary information in any form or media without permission, nor will I plagiarise the works of others.

I will strive for excellence in all aspects of my work within the organising profession.
I will promote my services in ways that are legal, decent, honest, transparent and fair.
I will seek to maintain and improve my skills and expertise through relevant continuing professional development, learning and training.
I will represent the organising profession fairly and accurately, consulting when appropriate with the  APDO  Board. I will not claim to represent the views of  APDO  unless expressly requested to do so by the Board and authorised in writing.
In dealings with clients, colleagues and community, I will respect diversity and equality relating to race, religion, sexuality, gender, age, culture, disability or socio-economic status and will not discriminate against anyone based on any of these factors.