Dorset Move Management Privacy Policy
Your privacy is very important to us. We want you to feel secure that when you deal with Dorset Move Management your personal data are in good hands. Therefore, this privacy policy last updated on 24 April 2025, will explain how our organisation uses the personal data we collect from you when you use our website and engage with us.
We collect, use, and are responsible for certain information about you. In doing so, we are regulated under the General Data Protection Regulation, which applies across the European Union.
What data do we collect?
We collect the personal data of our clients, suppliers, business contacts, business partners, and website users.
As we operate our Dorset Move Management business, we collect personal information from clients including name, pronoun, all types of identifiers, and contact details such as a postal address, new address, email address, phone numbers, and when necessary, age, date of birth, and gender.
We also keep history and records of the services you have obtained from Dorset Move Management and correspondence between you and us when it is sent to a dedicated mailbox or via other electronic communication means for processing account payments and commercial follow-up.
Dorset Move Management may also collect certain types of sensitive information with your consent, such as disability/health/mobility status in the process of delivering the organising and relocation services we provide to you.
If you provide us with the personal information of another person (for instance, a potential client referral), you are responsible for ensuring that the person is made aware of the information contained in this privacy statement and that the person has given you his/her consent for sharing the information with Dorset Move Management.
How we collect your data
You directly provide Dorset Move Management with most of the data we collect. We collect and process data when you:
Contact us via telephone, email, our website, or other websites where our service might be featured.
Use or view our website via your browser’s cookies.
Register online for blogs or newsletters.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Voluntarily provide information via our site to request further information about our services or request contact to discuss our services.
Dorset Move Management may also receive data about you from companies that engage us to provide their clients (you) with support services or who ask us to connect with you, as you have expressed an interest in engaging our support service. Those companies are responsible for ensuring that you are made aware of the information in this privacy statement and that you have consented to share the information with Dorset Move Management.
How we use your data
Dorset Move Management collects your data so that we can:
Follow up on inquiries and provide quotes for our Move Management support services.
Process your order for our services; deliver our services; manage your account, and keep a record of transactions. Our lawful ground for this processing of information is the performance of a contract between us and our client.
If we propose to use your information for any other purpose(s), we will always ensure that we notify you first. If we need your consent to use your information for these other purposes, we will allow you to opt in or refuse.
Who your information might be shared with:
We will not sell or share your data. We always maintain confidentiality. However, if you agree, Dorset Move Management will share your data with:
Our accountant and insurer.
Any person whom you have named whom we can contact to discuss your support requirements or receipt of our service(s).
Any person or agency, if we need to share that information to comply with the law or to enforce any agreement we may have with you or to protect the health and safety of any person.
Any person who is your agent or representative – for example, power of attorney, a person administering a will, or a legal guardian.
They will only process your personal data on our instructions and they must keep it confidential.
Data Security and Retention
Dorset Move Management will use technical measures to protect your personal data, such as password-protected storage.
Dorset Move Management will only retain your data for as long as we have an ongoing relationship with you (in particular, if you have an account with us). We will only keep the data while your account is active or for as long as needed to provide services to you and for as long as needed to comply with our legal, financial, reporting, and contractual obligations. After this period, we will delete your data.
If we ever suspect a data security breach our process is to notify you and/or the company that has asked us to provide their clients (you) with support services. We will also notify any supervisory body or agency of a suspected data breach where we are legally required to do so.
Marketing
We will not send your information about our services or that of our partner companies unless you have explicitly asked us to do so or have opted-in via the website. If you have agreed to receive specific marketing, such as newsletters or blogs, you may always opt out later by emailing hello@dorsetmovemanagement.co.uk.
Your rights concerning the processing of your personal data
Dorset Move Management would like to make sure you are fully aware of all of your data protection rights you are entitled to as follows:
The right to access– you have the right to request Dorset Move Management for copies of your personal data.
The right to rectification– you have the right to request that Dorset Move Management correct any information you believe is inaccurate. You also have the right to request that Dorset Move Management complete the information you believe is incomplete.
The right to erasure– you have the right to request that Dorset Move Management erase your personal data, under certain conditions.
The right to restrict processing– you have the right to request that Dorset Move Management restrict the processing of your personal data, under certain conditions.
The right to object to processing– you have the right to object to Dorset Move Management’s processing of your personal data, under certain conditions.
The right to data portability– you have the right to request that Dorset Move Management transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If, despite our commitment and efforts to protect your personal data, you believe that your data privacy rights have been violated, we encourage and welcome individuals to come to Dorset Move Management first to seek resolution of any complaint. Please contact our Data Controller. Should you wish to report a complaint or if you feel that Dorset Move Management has not addressed your concern satisfactorily, you may contact the Information Commissioner’s Office at https://ico.org.uk/.
How personal data is used when you visit Dorset Move Management’s website
This website is hosted by Squarespace. In addition to the information set out above, the following sections describe how Squarespace uses personal data when you visit Dorset Move Management’s website.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. They are used to collect standard internet log information and visitor behaviour information. For further information about viewing the cookies dropped on your device, visit The cookies Squarespace uses – Squarespace Help Centre.
These functional and required cookies are always used, which allows Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data to understand how to improve the user experience.
Squarespace collects personal data when you visit this website, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Forms
When you submit information to this website via webform, we collect the data requested in the webform to track and respond to your submissions. We share this information with Squarespace, so that they can provide website services to us. We also share this information with Google Sheets for storage.
Fonts
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers, where the font files are stored, may receive personal information about you, including:
Information about your browser, network, or device
Your IP address
Privacy policies of other websites
The Dorset Move Management Company website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Dorset Move Management keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 24 April 2025.
How to contact us
If you have any questions about Dorset Move Management’s privacy policy or the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Owner and Data Controller and Data Processor:
Suzanne Rozier
Owner contact details:
Address: Catsley House, Catsley Lane, Corscombe, Dorset DT2 0NR.
Email us: hello@dorsetmovemanagement.co.uk
Call us: + 44 (0) 7872 563924.